What Is BottleDrop Iowa?
BottleDrop Iowa powered by Can Shed is one of the options we provide our customers for their container redemptions. In addition to our bulk bag program and self service area, BottleDrop Iowa provides our customers with a way to quickly drop off a mixed bag of containers and receive credit in their account in 7 to 10 business days.
How does it work?
How to Start
- Download the BottleDrop app in the Apple or Google Play store.
- Create an account under BottleDrop Iowa.
- Purchase BottleDrop Iowa bags at your local Can Shed facility.
Fill & Secure
- Pair your bag(s) to your account by scanning the QR code printed on the bag(s).
- Fill your bag(s) with redeemable plastic and aluminum containers (NO GLASS).
- Tightly secure your bag(s).
- Fill with ONLY Iowa-purchased deposit containers.
Scan & Drop
- Visit your nearest BottleDrop Iowa location.
- Open your BottleDrop app and tap Bag Drop.
- Bring your phone and scan your account QR code to open the drop door.
- Insert your bag(s) and ensure the door is closed.
Profit
- Funds will be credited to your account within 10 business days.
Are there limits to how many bags I can drop off?
You can drop off up to 15 bags per day at our BottleDrop Iowa locations. For larger redemptions, utilize our bulk bag program and make your redemption during standard business hours.
Can I use my own bags?
Only BottleDrop Iowa bags are accepted for counting by BottleDrop Iowa. We may refuse to count containers dropped in any bag other than a BottleDrop Iowa bag.
Where can I purchase BottleDrop Iowa bags?
A box of 10 BottleDrop Iowa bags can be purchased at Can Shed locations or a participating retailer.
How long does it take to get credit after I drop off my bags?
BottleDrop Iowa bags are often processed and credited to your account within a few days, but may take longer during our busy season. Please allow up to 10 business days for your bags to process. If multiple bags are dropped off at the same time, they may be counted on different days. If after 10 days you have questions about the status of your bag, you can reach out to BottleDrop Iowa’s customer service team.
Can I return crushed or flattened containers?
Crushed or flattened containers will not go through our machines and may not be put in your BottleDrop Iowa bag or Can Shed’s bulk bags. We can recycle crushed cans for you, but they have no redemption value.
Can I keep lids on containers?
Yes, you can keep plastic caps on plastic bottles when recycling them with BottleDrop Iowa. Other lids or different material types (for example, a plastic lid on a metal bottle) should be removed.
I can’t sign in to my account!
If you are having difficult accessing your BottleDrop Iowa account, you can reset your password inside the app using the “Forgot Password” option. Your username is your email address.
If you continue to have any issues, contact our customer service at 319-366-1300 and choose “BottleDrop Iowa” in the phone tree.
Do my bags expire?
No they do not. You can use your bags that are pre-printed with a unique QR code at any time. If you notice that any of your bags have signs of damage or wear, we encourage you to contact customer support to replace your bags.
What is Hyperwallet?
Hyperwallet is a platform that enables our account holders to transfer funds directly from their BottleDrop Iowa account to a bank account, PayPal account, or Venmo account. Such payment services are subject to the Hyperwallet Terms of Service and the Hyperwallet Privacy Policy.
How do I transfer my funds?
- Open the BottleDrop mobile app
- Tap “Activity” at the bottom of the screen to get to your transaction history.
- Press the “Use My $” button in the upper right-hand corner to go to the “Use My Balance” screen.
- Select the “+ Add” button to the right of “Balance Transfer.”
- Choose either Venmo, Paypal, or Bank* along the top of the screen to the far right. Venmo is set as the default.
- Fill out the Account Name (which is just a nickname), Mobile Number or Email Address, and Date of Birth.
- Press “Save & Continue.”
- Double check the information before pressing “Confirm & Submit.” Transfers mistakenly sent to the wrong phone number, email address, or account number cannot be retrieved.
- After confirming the account details, you will see a notice that the account has been verified and available for transfer.
- Your connected account will appear below “Balance Transfer.” Repeat the steps above to add more accounts.
*Additional steps are required to verify a bank account:
- A $2.30 “Bank Payout” and a non-refundable $0.70 “Payout Account Setup Fee” will immediately be deducted from your BottleDrop account balance for a total deduction of $3.00.
- The $2.30 will be deposited into your bank account as two separate transactions from “OBRC Payment” in varying amounts that equal $2.30.
- It may take 2-3 business days for the deposits to appear in your bank account.
- Once the deposits have been made to your bank account, you’ll need to finalize the verification process.
To finalize the verification process:
- Return to the “Use My Balance” screen by pressing “Activity,” “Use My $,” then the bank account you’re verifying.
- Enter the two deposit amounts. Press “Confirm” to complete the process.
- To return to the “Use My Balance” screen, press the back arrow in the upper left-hand corner.
What do I do with non-deposit containers?
Can Shed will recycle your non-deposit containers for you, however, we do not recycle non-beverage containers. Non-beverage containers can be recycled in your curbside collection bin.
I received an email saying I was credited for my first bags, but I don’t see my balance online?
If you have received an email stating your account has been credited with your first bag(s), but don’t see a balance reflected when checking your account online, you may have accidently created two accounts within our system.
To verify this is the case, you may call our customer service line at 319-366-1300 and select the BottleDrop Iowa option from the main menu. Please have your account number, full name, and address on the account ready. We may ask for additional verification if the two accounts are not an exact match as we merge the accounts.
Are you closed on Holidays?
BottleDrop Iowa drop doors are open 7 days a week from 6AM to 10PM, even on holidays!
Staffed Can Shed locations are closed on Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year’s Day.
